It's important that you keep your company details up to date, so that we always have the correct information on file for you and we can get in touch about any issues with your account. It’s also highly advisable to add our domain to your list of safe senders. This will minimise the risk of an important email being sent to spam.

To make any changes to your company's details, navigate to Settings > Configuration > Company details. Here, you can update your company's name, address, subdomain, industry and time zone. Remember to click Update company details after you've made any changes.

In this section you can define an alert and notifications email. This email will receive notifications whenever an alert is triggered, or we have an issue billing your account, input your chosen email address into the Alert email box and click Update alerts and notifications.