Cancellation and retention | Tutorials for integrating with Billsby

Tutorials for integrating with Billsby

All CollectionsDunning and Retention

Cancellation and retention

Cancellation and retention

3 articles

Understanding your cancellationsUsing our Exit reasons report to understand why your customers are leaving

Refunding your customersSet the rules around refunding your customers when they cancel

Retaining customersUsing our retention steps to stop customers who are cancelling in their tracks